Flexible and secure ways to pay for your holiday
This Payment Options Policy forms part of the Terms & Conditions between The Beach Holidays Ltd (“we”, “us”, “our”) and the Lead Passenger/Customer (“you”, “your”). By making a booking through The Beach Holidays, you agree to the payment terms set out below.
1. General Payment Conditions
1.1 All bookings made through The Beach Holidays must be paid for using one of the accepted payment methods listed in this policy.
1.2 The Lead Passenger is responsible for ensuring all payments are made on time and for providing a valid payment method throughout the booking period.
1.3 We reserve the right to cancel your booking if payments are not received by the required deadlines. Any cancellation may incur supplier or airline charges.
2. Accepted Payment Methods
We currently accept the following payment methods:
We may update or remove payment methods without prior notice.
3. Payment in Full
3.1 You may choose to pay the full cost of your booking at the time of purchase.
3.2 Full payment may be required for certain bookings including:
3.3 Once full payment is made; all travel documents will be issued as soon as available.
4. Deposit Options
4.1 For eligible bookings, you may secure your holiday with a Low Deposit or Standard Deposit, depending on:
4.2 Deposits are non-refundable under all circumstances.
4.3 Where a deposit does not cover the entire supplier-required deposit, the difference will be added to your remaining balance.
4.4 If you cancel before paying the full balance, you will remain liable for the entire deposit amount, plus any airline or supplier cancellation fees.
5. Spread-the-Cost / Monthly Instalments
5.1 Where eligible, we may offer a monthly instalment plan allowing you to pay the remaining balance over equal instalments.
5.2 Each instalment will include an Admin Fee of up to £4.95 per payment.
5.3 Instalment plans are only available when booking sufficiently in advance.
Typical minimum advance booking requirements:
5.4 Payment dates will be displayed during checkout and confirmed in your booking documents. These dates cannot be changed once the plan is set.
5.5 Instalments will be automatically taken using the same card used for the deposit payment.
6. PayPal “Pay in 3”
6.1 PayPal Pay-in-3 is offered for eligible transactions as determined solely by PayPal.
6.2 Approval is controlled entirely by PayPal. The Beach Holidays has no influence on approval decisions.
6.3 If Pay-in-3 is used, you must adhere to PayPal’s contractual terms.
7. Card Requirements
7.1 The card used for the deposit must be valid for all future instalments.
7.2 If your card expires or is replaced, it is your responsibility to update your payment details.
7.3 Payments must be made using a card belonging to the Lead Passenger.
8. Missed or Failed Payments
8.1 If a scheduled payment fails, we will attempt to collect payment again automatically.
8.2 If payment remains outstanding after multiple attempts, we may:
8.3 In the event of cancellation due to non-payment, you will be liable for:
9. Changing Your Booking While on a Payment Plan
9.1 If you make changes to your booking (e.g., dates, passengers, hotel upgrades), your instalment amounts may increase.
9.2 Additional supplier charges must be paid upfront and cannot be added to the instalment plan.
10. Cancellations
10.1 If you choose to cancel your booking, the following will apply:
10.2 If your booking is cancelled due to non-payment, the deposit and any applicable supplier charges will remain payable.
11. Refunds
11.1 Refunds (where applicable) will only be processed back to the original payment method.
11.2 Refund timelines depend on the airline or supplier and are outside The Beach Holidays’s control.
11.3 Refunds for partially paid instalment bookings will be processed only after the supplier confirms the refundable amount.
12. Fraud & Security
12.1 We may request additional ID verification if unusual or high-risk payments are detected.
12.2 If fraud is suspected, we may:
13. Changes to This Policy
13.1 We reserve the right to update or modify this Payment Options Policy at any time.
13.2 Any changes will apply to future bookings and will not affect instalment plans already confirmed.
14. Contact Us
If you need help with your payments, please contact:
The Beach Holidays – Customer Support
📩 Email: support@thebeachholidays.uk
📞 Phone:
📍 Registered Office: 122124 St John St, London EC1V 4JS, UK
Company No. 123456
Our support team is here to assist you with any payment-related queries.